英文道歉信范文集合(精选3篇)
Respected Mr. Arthur
I am the manager of Med Tour. Thank you very much for bring this matter to our attention. I appreciate that you give us such a useful criticism which can help our tour make progress. I feel terribly sorry to hear that you have experienced a unhappy trip. Please accept our sincere apologies for what makes you unpleasant. I promise you that our tour will make a great change. First, I will give our staff a training and arrange someone as a representative in the airport. Then, the food in our hotel will be persified and I will do whatever I can to improve the service level of whole tour. In addition, some transportation will be provided for visitors from our hotel to the beach. I hope you can keep faith in our tour. Our tour will make effort to make up our mistake for you. Above all, your satisfaction is our priority. Please find enclosed a voucher as a compensation for you. If you have any question or suggestions, please call me anytime anywhere. Thank you again.
I wish you all the best! Your sincerely Med tour
Dear Mr. Smith,
I am indeed very sorry that I missed the eamination on InternationalBusiness English Writing you gave last Friday. I feel awful about it and wantyou to know what happened that day. I suddenly fell sick early that morning andmy parents had to send me to the hospital. Please find enclosed a copy of themedical bill.
I sincerely hope you can understand my situation and accept my apology. Iwould appreciate your allowing me to take a make-up eamination. I will come toyour office during your office hour on Monday to discuss this possibility withyou. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Dear David,
I am truly sorry that I cannot attend the project meeting to be held on next Tuesday afternoon.
The reason is that I am going to take a business to Shanghai by plane that day, so I will be unavailable for the meeting. However, considering the importance of the meeting, I will be grateful if you could send me a brief record of the project progress by E-mail. I will check the record and send my feedback to you.
Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.
Yours sincerely,
Li Ming